Most Pro features work right after you activate your license. These are the few things worth checking.
Scheduled announcements (cron)
Scheduled announcements are published by Blesta's cron. Check that Publish Scheduled Forum Announcements is listed and enabled under Settings > Company > Automation, on the Plugin tab. It runs every 5 minutes.
Email templates
Two templates are added under Settings > Company > Emails, in the Client Forum group:
- Forum Mention: sent to a member when someone @mentions them
- Forum Thread Assigned (Staff): sent to staff when a thread is assigned to them
Edit the wording there like any Blesta email.
Staff dashboard widget
On the staff Dashboard, open Manage Widgets and enable Forum: Assigned to Me. It shows how many threads are assigned to you and how many are waiting on a reply.
Spam filter
The filter starts switched off. Open the Spam Filter tab, tick Turn the filter on, and add blocked words and spam phrases. Use the Try It box to see what the filter would do before relying on it. Held posts wait in the Moderation Queue. Staff posts are never filtered.
Assignment alerts
On the Assigned to Me tab, choose whether assignment alerts go to Slack, Discord, email or any mix. Slack and Discord use the webhook URLs on the Settings tab.
Where attachments and photos are stored
Files go in Blesta's uploads folder (Settings > System > General > Uploads Directory), under {company id}/client_forum/. They're only served through the forum, which re-checks board access on every download.
