WISECP FORUM ADDON
A support forum that lives inside your WISECP client area.
Our WISECP forum addon, Client Forum, adds a real community to your WISECP client area: categories, boards and threads, with boards you can limit to the products your clients already own. Clients post with the WISECP login they already have. No new accounts, no separate forum software, no second password.
Built and tested on WISECP 5.0-beta.4 · Installs as an addon · Uses the client’s existing login · Zero new client accounts · Follows WISECP’s light and dark themes
Who this WISECP forum addon is built for
Hosting companies on WISECP
Give shared, reseller and VPS clients one place to find answers, instead of opening the same ticket again and again. Product-restricted boards keep each plan’s questions in the right place.
Domain & digital service sellers
Selling domains, licenses or digital services through WISECP? Give paying customers a support and feature-request community without running a separate forum and syncing accounts to it.
Agencies & service businesses
Your forum stays inside your own client area, styled like the rest of it. Clients never leave your site or meet a third-party tool with your logo pasted on top.
Why use a WISECP forum addon instead of a standalone forum?
Forum software like Discourse, Flarum or phpBB works well on its own, but bolting one onto a billing system means running a second login system, keeping a separate database in step with your client list, and hand-maintaining who should see which areas as clients buy and cancel services. Every one of those jobs becomes another thing to patch, back up and troubleshoot.
A WISECP forum addon skips all of that. Client Forum runs inside WISECP itself, signs clients in with the session they already have, and reads product ownership straight from the services WISECP already tracks. When a client upgrades, cancels or gets suspended, their board access follows automatically. There is no sync job, no single sign-on bridge to configure, and nothing extra to host.
The tradeoff is scope. This WISECP forum addon is built for the relationship between you and your paying clients, not as a public community for anonymous visitors. If you need public, search-indexed discussions open to anyone, a standalone platform is still the better fit. If you want your existing clients helping each other inside the client area they already use, this is the simpler path.
A typical use case
Picture a hosting company running WISECP with a few hundred clients across shared, reseller and VPS plans. Every week the same questions land in the ticket queue: how to point nameservers, why email stopped after a move, how to restore a backup. Each one gets answered privately, then answered again the next time another client hits the same problem.
With the WISECP forum addon installed, staff post the answer once as a pinned thread, and clients start answering each other too. The next client with the same question searches the forum first, finds the accepted answer, and never opens a ticket. Over a few months the boards fill up with answers to the questions your clients actually ask.
Reseller and VPS clients get their own restricted boards, so shared-hosting customers never wade through server-administration threads, and technical clients get a space suited to them without basic setup questions in the way.
Everything a client forum needs
This WISECP forum addon covers the parts your clients use every day, done properly, and all of it is free.
Sign in once
Clients post with their existing WISECP login. A Client Forum link appears in the client area menu automatically.
Boards for the right people
Restrict any board to clients with an active or suspended service on the products you choose.
Dashboard panel
A Recent Forum Activity panel on the client dashboard, styled like WISECP’s own panels, brings clients back into the conversation.
Write with Markdown
A formatting toolbar with Write and Preview tabs: bold, italic, code, links, lists and quotes, without touching HTML. Pasted web addresses become clickable links.
Karma, best answers, leaderboard
Points for threads, replies and accepted answers, one-click best-answer marking, and a leaderboard of your most helpful clients.
Search that works
MySQL full-text search across thread titles and posts. It only shows results from boards the client is allowed to see.
Moderation tools
Pin, lock and delete threads, and post announcements from the admin. Staff posts get a Staff badge automatically.
Slack & Discord alerts
Get pinged in Slack or Discord when a new thread is posted, with a Send Test Notification button in the admin.
Built to hold up
WISECP’s own security tokens on every form, all content escaped before display, staff-role checks on admin actions, and per-client rate limiting against spam floods.
A forum panel on the client dashboard
Every client who signs in sees the latest threads from the boards they can access, right on their WISECP dashboard. Solved threads are marked, and View Forum takes them straight in. The panel uses WISECP’s own dashboard styling, so it looks like it shipped with your install.
Product-restricted boards, explained
Any board can be open to every client or restricted to chosen products. A restricted board is only shown to clients holding an active or suspended service on one of those products. It doesn’t appear in their board list, in search results, in the dashboard panel or anywhere else, and opening its link directly shows a no-access message. Because the WISECP forum addon checks live service data every time, access updates on its own as clients order, upgrade or cancel. Domain registrations never unlock a board by accident.
Does it slow down WISECP?
No, not noticeably. This WISECP forum addon adds a handful of its own database tables and a few client and admin pages. It doesn’t touch billing, invoicing, provisioning or how tickets work. Forum pages load quickly because each query is limited to one board or thread at a time and uses indexed columns, and search runs on MySQL’s built-in full-text indexes rather than scanning every post.
Install, Update and Use Client Forum for WISECP
Client Forum for WISECP 1.0.0 (Free)
A forum built into the WISECP client area as an addon. Clients post with their normal WISECP login, and boards can be limited to the products they own. Free, with no license key.
Requirements
- WISECP: 5.0-beta.4 or newer (built and tested on 5.0-beta.4)
- PHP: 8.3 or 8.4, with curl for Slack and Discord alerts
- Database: MySQL or MariaDB with InnoDB, for full-text search
- Languages: English, Spanish and Turkish included
Install Client Forum
- Upload the zip to your WISECP folder and extract it, so the files land in coremio/modules/Addons/ClientForum/.
- In the WISECP admin, go to Tools → Addons, find Client Forum and enable it. The forum’s tables are created when you enable it.
- Click Manage, add a category, then a board.
- Optional: open the addon’s Settings to add Slack or Discord webhook URLs.
Clients now see Client Forum in the client area menu, plus a Recent Forum Activity panel on their dashboard once there are threads.
Update to a new version
- Download the new version from your K & K client area.
- Extract it over the old files in your WISECP folder.
- Your categories, boards, threads and settings are kept.
To keep your addon on/off setting and webhook URLs, don’t overwrite config.php when you update.
Using Client Forum
Your clients
- Browse boards, start threads and reply with the Markdown editor’s toolbar and live preview. Pasted web addresses become links.
- Edit their own posts until a thread is locked, and mark a best answer on their own threads.
- Earn karma (1 per thread, 1 per reply, 10 when their answer to someone else’s thread is chosen) and climb the leaderboard.
- Search threads and posts. Results only come from boards they can see.
Your staff (Tools → Addons → Client Forum)
- Manage and reorder categories and boards, and restrict boards to clients with an active or suspended service on chosen products.
- Pin, lock and delete threads, and use Post a Thread to post announcements with a Staff badge.
- Staff posting from their own client account get a Staff badge. Signing in as a client never adds one.
- Send a test notification to check your Slack and Discord webhooks.
Disabling or removing
Disabling the addon keeps your forum data in the clientforum_ tables, in case you turn it back on. To remove the data completely, drop those tables.
Changelog
1.0.0November 13, 2026
- First WISECP release, ported from Client Forum for WHMCS: Client Forum in the client area menu, a Recent Forum Activity dashboard panel, and Tools → Addons → Client Forum in the admin.
- Settings on WISECP’s own addon settings screen, with a test notification button.
- Product-restricted boards check WISECP services. Domain registrations never unlock a board.
- Client pages follow WISECP’s light and dark themes, and delete prompts use WISECP’s own dialog.
- A thread starter’s best answer on their own reply earns no points, and deleting a thread takes back its points.
- English, Spanish and Turkish included.
Questions WISECP admins ask first
Do clients need to create a new account?
No. This WISECP forum addon uses the client’s existing WISECP login, the same one they use for invoices and support tickets.
Can I restrict a board to clients with a specific product?
Yes. When you add a board, tick “Restrict to clients with these products” and choose the products. Only clients with an active or suspended service on one of them can see it. Cancelled services lose access automatically.
Which WISECP version does it need?
WISECP 5.0-beta.4 or newer, on PHP 8.3 or 8.4. It’s built for WISECP V5, since V3 is being phased out.
Does it support WISECP’s dark mode?
Yes. Client pages use WISECP’s own theme styling, so they follow the light and dark modes your clients pick.
Can I translate it?
Yes. English, Spanish and Turkish are included, and every piece of text lives in a language file you can copy for any other language.
What happens to forum content if I disable it?
Disabling the addon hides the forum and keeps all content, so you can turn it back on any time. To remove the data completely, drop the clientforum_ database tables.
Is the WISECP forum addon really free?
Yes. Every feature on this page is in the free version: boards, product restrictions, the Markdown editor, karma and best answers, search, the dashboard panel and Slack/Discord alerts. A Pro version with extra moderation and community features is on the way. Tell us which features you want and we’ll build those first.
How does it handle spam and abuse?
Only signed-in clients can post, every form is checked with WISECP’s security token, and each client is limited to five posts a minute. Staff can lock or delete any thread, and clients can’t edit their posts once a thread is locked.
How do I update the WISECP forum addon?
Extract the new version over the old files in your WISECP folder. Your boards, threads and settings are kept. Skip config.php if you want to keep your addon settings exactly as they are.
Pro version coming. Reactions, canned responses, profile photos, spam filtering and more. Tell us which features you want.
Client Forum on Other Platforms
Client Forum is a WISECP addon by K & K Web Services. Not affiliated with or endorsed by WISECP.
